Company

Privacy Policy

Our Commitment to Your Data Security and Total Transparency.

Last Updated: January 8, 2026

At Bitzü Homes Property Solutions, we are committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or utilize our property and project management services.

Information We Collect

We collect information that allows us to provide a personalized and efficient experience for owners and guests. This includes:

  • ‍Personal Identification: Full name, email address, phone number, and physical address.
  • ‍Property & Booking Details: Information related to property ownership, rental agreements, and guest stay preferences.
  • Financial Information: Data necessary for processing payments and ensuring tax compliance through our accounting partners.
  • Automatic Information: IP addresses, browser types, and usage statistics collected via cookies to improve site performance.

How We Use Your Information

Your data is used strictly to deliver our "A to Z" service promise. Specifically:

  • Service Delivery: To manage property rentals, maintenance, and project remodeling efficiently.
  • Communication: To provide responsive dialogue regarding inquiries, bookings, and property status updates.
  • Financial Transparency: To perform rigorous accounting and tax advisory tasks in daily collaboration with N&C Consulting Group.
  • Site Improvement: To enhance user experience through continuous innovation and culture of improvement.

Information Sharing and Third Parties

We do not sell your personal information. We only share data with trusted partners essential to our operations:

  • Professional Alliances: Financial and tax data is shared with N&C Consulting Group to guarantee professional execution according to IFRS standards.
  • Operational Staff: Relevant details are shared with our highly trained team (Marketing, Reservations, and Operations) to ensure quality service.
  • Legal Requirements: We may disclose information if required by Costa Rican law or to protect our legal rights.

Data Security

We implement meticulous work procedures and technical protocols to protect your information from unauthorized access. While we strive for absolute security, please note that no method of transmission over the internet is 100% secure.

Your Rights (Law No. 8968)

In accordance with Costa Rican Law, you have the right to access, rectify, or delete your personal data. You may also withdraw your consent for data processing at any time by contacting us directly.

Changes to This Policy

Bitzü Homes reserves the right to update this policy to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for updates.

Contact Us

For questions regarding your privacy, please contact our administrative team:

  • ‍Email: admin@bitzuhomes.com
  • Phone: +(506) 8890-1212
  • Office Location: Playas del Coco, Guanacaste, Costa Rica